Draft: the highlighted details are still to be filled in, and this text hasn't had a legal review yet.
These terms cover kindprint: the website and every kindprint app (birthprint, geoprint, puzzleprint, chainprint, weddingprint, padelprint and the ones that follow). By creating an account or using the apps, you agree to them. They're written to be read, so please do.
1. Who we are
kindprint is run by [legal name], [registered address], [company or tax number]. You can reach us at hello@kindprint.app.
2. Your account
- You need to be at least 16 to make an account.
- One account is for one person. You sign in with a code we email you, so keep your email account safe; what happens under your kindprint account is your responsibility.
- Your username is public wherever we show it, so don't put anything in it you'd rather keep private.
- You can change your details or delete your account at any time on the account page.
3. Plans and what you may do with your prints
- Free: geoprint and the small tools, a daily export limit, for personal use: prints for yourself, family and friends, not for sale.
- Small tools pass and Suite: commercial use. You may sell the physical prints you make from your exports.
- On every plan, the files themselves are for printing. Don't resell, share or publish the exported files, or our templates and artwork, as digital products.
- Daily export limits are shown on the account page and reset at midnight UTC.
- Launch offer: the first 300 makers on the waitlist (or, once it closes, to register) get 2 months of the Suite free, with no card needed. When it ends you move to the Free plan unless you choose a paid one.
- Launch discount: 25% off the first payment of a plan (your first month, or your first year if you pay yearly) and off credit packs, for anything bought by 31 December 2026. After that first payment the normal price applies. It can be used together with the launch offer.
- Paid plans are billed monthly or yearly and renew until you cancel. You can cancel any time in your account; the plan keeps working until the end of the period you paid for.
- Credits are one-off purchases. One credit unlocks one birthprint or weddingprint design for 7 days, during which you can change and export it again at no cost. Credits expire 12 months after purchase.
- No refunds on downloaded files. At checkout you ask for your files straight away and confirm that, once a file is downloaded, you lose the 14-day right to withdraw that EU law otherwise gives for digital content. Unused credits aren't refunded either.
- Prices are shown in euros with VAT included. Paid plans and credits aren't on sale yet; when they are, the price and how to cancel are shown before you pay.
4. What you put in, and what comes out
- Names, dates, places and anything you upload stay yours. You give us permission to store and process them only to run the apps for you.
- Only use names, images and artwork you have the right to use. If you upload an SVG, you're confirming it's yours or licensed to you.
- Fonts and built-in artwork come under their own open licences (for example the SIL Open Font License); the apps' About panels list them.
5. Fair use
Don't misuse the service: no getting round plan limits or sharing an account to do so, no scraping or automated bulk exports, no attacks on our servers, and nothing illegal, hateful or infringing in your designs.
6. Printing is in your hands
- We build the files carefully (real fit gaps, checked meshes, colour changes set), but printers, filament and slicer settings differ. Check the preview and a first layer before a long print.
- We aren't responsible for failed prints, used filament or damage to your printer.
- Small parts. Birth letters, keychains and puzzles have small pieces that can come loose. They're decorations, not toys: keep them out of reach of babies and young children. If you sell them, labelling and product safety rules where you sell are your responsibility.
7. The service
We keep improving the apps, which means features can change. We aim to keep kindprint running, but can't promise it will never be down. Download links expire after 10 minutes; export again if you need a file later.
8. Liability
As far as the law allows, kindprint is provided as it is, and we aren't liable for indirect losses such as lost sales or profit. Nothing in these terms limits rights you have as a consumer that can't be limited by contract, or our liability where the law doesn't allow it to be limited.
9. Ending
You can delete your account whenever you like. We may suspend or close an account that breaks these terms; where it's reasonable, we'll tell you first and give you a chance to download your data.
10. Changes
If we change these terms in a way that matters, we'll email you at least 30 days before, and the date at the top will change. Using kindprint after that means you accept the new version.
11. Law
These terms are governed by the law of [country]. If you're a consumer, you also keep the protection of the law where you live.
Questions
Write to hello@kindprint.app. A person reads it.